Detection Zones with Motion Tracking

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Detection Zones with Motion Tracking

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Detection Zones with Motion Tracking
Detection Zones with Motion Tracking
2024-04-02 15:38:56
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.3

Why does the default image change when going in to setup Detection Zones? How can I get this image to show the current view, it's like it randomly chooses a previously recorded image.

 

And why when the camera moves to track motion does the Detection Zones get triggered when it's no longer looking at it's default location where the zones were created?

 

Lastly, person detection is being triggered by my flag blowing in the wind, and by headlights at night... How can I fix this?

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Re:Detection Zones with Motion Tracking
2024-04-03 11:02:50

  @JeffM1313 

Hi,
1. Usually, the detection zone page will display the camera's live view page. If not, please go to the camera's live view page to confirm you can watch the camera properly, then go back to the detection page to check if the detection zone picture will update.

 

2. The detection zone will move followed by the camera's lens when the camera rotates, if a motion occurs within the detection zone, the camera will be triggered.

 

3. Please help confirm the following information about the last person detection issue.
1) Send me a picture of the camera's Detection settings page.
2) Can you share a video showing the reported phenomenon?

 

Best Regards

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