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Washed Out HDR colours

SubM

2024-08-12 07:10:47 - last edited 2024-08-22 09:46:57

Posts: 12

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Registered: 2024-08-12

Washed Out HDR colours

2024-08-12 07:10:47 - last edited 2024-08-22 09:46:57

Tags: #Live View #Recording

Model: Tapo C325WB

Hardware Version: V1

Firmware Version: 1.1.17

Hello,

I recently purchased a Tapo C325WB camera and have encountered a colour issue when using the HDR mode.

To illustrate the problem, I have taken snapshots in both regular mode (HDR off) and HDR mode:

Regular Mode (HDR Off):

NO HDR
HDR Mode On:

HDR ON

In the HDR mode snapshot, the colour of the green leaves appears significantly washed out compared to the regular mode. This issue persists despite following the guidance in your FAQ.

I believe this is a potential bug that might require a firmware update. I would appreciate your assistance in resolving this issue.

Thank you for your support.

1 Accepted Solution

Solla-topee

2024-08-13 11:11:23 - last edited 2024-08-22 09:46:57

Posts: 13344

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Registered: 2020-05-19

Re:Washed Out HDR colours-Solution

2024-08-13 11:11:23 - last edited 2024-08-22 09:46:57

@SubM

Hi,
The HDR mode does not improve image quality in all scenarios. It is suitable for some specific scenarios, such as scenes with strong contrast between light and shadow. From the pictures you provided, the camera does not need to enable HDR mode.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

SubM

LV1

2024-08-13 11:18:02

Posts: 12

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Registered: 2024-08-12

Re:Washed Out HDR colours

2024-08-13 11:18:02

Yeap. I don't need HDR mode at all in the daytime. But at night time HDR mode significantly improves the image quality. Without HDR, the camera only focuses on the lights and the dark spots become almost invisible. I don't think there is any way to switch HDR mode based on the time of the day, which is why I think either the image quality needs to be improved or an option to toggle HDR mode automatically needs to be provided within the app that can change HDR mode based on time of the day.

Solla-topee

2024-08-14 06:41:56

Posts: 13344

Helpful: 2295

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Registered: 2020-05-19

Re:Washed Out HDR colours

2024-08-14 06:41:56

@SubM

Hi,
Thank you for the explanation. In your usage scenario, I think being able to enable/disable the HDR mode based on time is the correct way. It's recommended to post the feature request here for evaluation.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Washed Out HDR colours

Washed Out HDR colours

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