Tapo C410 compatibility with Hub H200
Tapo C410 compatibility with Hub H200
Hi everyone, I'm about to buy a some Tapo C410 cams, but I stopped because I saw that the H200 hub does not support this model. Can you confirm the incompatibility? Is there any news regarding a future implementation via software update as happened for the C425? Thanks
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Hi,
Our Tapo cameras may add some new features through firmware upgrades.
Currently, Tapo C410 V1 with firmware version 1.0.23 Build 241119 Rel.59219n and Tapo C410 V1.2 with firmware version 1.0.3 Build 241119 Rel.59471n support to work with Tapo H200 & H500.
How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub
Best Regards
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Hi,
Currently, the Tapo C410 does not support the feature to work with the Tapo H200.
We do not have the information about when it will work with the H200, it's suggested to pay attention to the firmware release notes of the Tapo C410 on our official website to see the new features added via firmware updates.
Best Regards
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I wish I had seen this comment / Googled this before making my own purchase.
I was just about to install a new Tapo Doorbell today and when adding the device the Tapo app tells me I need to select a hub (not the hub I have existing as with the C410 cams.)
The hub that came with Doorbell is H200.
I suppose I can see if I have a spare ethernet port to connect it but it would be overkill and having two Hubs, one just for the doorbell or until I eventually move the other compatible devices over (ones that use the Hub, H200).
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Hi,
Typically, when you purchase a camera/doorbell, you can go to our official website to check if it's required to connect to a hub via the Sub-G network, or it can connect to the Wi-Fi network directly.
For the Tapo H200, it can connect to the Router via Wi-Fi and Ethernet cable.
How to Set Up Your Tapo Smart Hub and Connect Hub to Your Router Wirelessly?
Best Regards
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Hi,
Why is it possible to connect C410 to Hub H200 in the other thread?
https://community.tp-link.com/en/smart-home/forum/topic/746454
Greetings,
Jan
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Hi,
Our Tapo cameras may add some new features through firmware upgrades.
Currently, Tapo C410 V1 with firmware version 1.0.23 Build 241119 Rel.59219n and Tapo C410 V1.2 with firmware version 1.0.3 Build 241119 Rel.59471n support to work with Tapo H200 & H500.
How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub
Best Regards
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Thanks a lot, I will try to do so
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Hi,
1. What's the firmware and hardware version of your Tapo C410 and the hub H200?
2. Except for the C410, any other Tapo cameras connected to the hub H200?
3. Do you want to connect the C410 to the hub H200 for video storage?
Best Regards
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1. FW v. 1.0.23 HW v. 1
2. Just received the FW update for C220 and they are facing the same issue, also tried with another C410 with FW v. 1.0.24 and FW v. 1 same without success (hub doesn't appear)
3. Yes
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Hi，
Please confirm the following information for further analysis.
1. What's the MAC address of your hub H200?
2. What's the MAC address of your Tapo C410 or C220? You can send me(@Solla-topee) these MAC addresses via a private message.
3. Can you control the hub H200 successfully on the Tapo app?
4. Please describe your network diagram. On a PC connected to the same Wi-Fi as the camera, can it ping the camera and hub's IP address successfully?
Best Regards
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