Tapo C310 camera fixed red can't connect it to the phone

Tapo C310 camera fixed red can't connect it to the phone

Tapo C310 camera fixed red can't connect it to the phone
Tapo C310 camera fixed red can't connect it to the phone
12 hours ago
Model: Tapo C310  
Hardware Version: V1
Firmware Version: V1

The install was fine the camera worked for 20 minutes than i got a notification of a software update .

The app during the update froze i closed the app and reopened it the camera led was fixed red and the camera is not longer connected to phone . I tried reinstalling the camera by deleting it from the app 

But now i can't even setup the camera the led is fixed red i can't connect to the camera

Tried the resetting button on the back 

But the led is still fixed red , camera did not respond with the reset voice 

 please help

camera doesn't broadcast the Tapo_Cam_XXX default SSID

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Re:Tapo C310 camera fixed red can't connect it to the phone
7 hours ago

  @Yosra 

Hi,
You can refer to Case 3 in the below instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

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