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Have to reboot every time before I can login to viee live

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Have to reboot every time before I can login to viee live

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Have to reboot every time before I can login to viee live
Have to reboot every time before I can login to viee live
2025-03-13 05:29:44 - last edited 2025-04-09 02:35:22
Tags: #Device Connectivity #Live View
Model: Tapo C100  
Hardware Version: V5
Firmware Version: 1.1.3

Bought new from Amazon. Setup successful. However when I try to view live it is not connecting. I have to reboot the camera very often to be able to view live and access the camera. Once reboot it is fine. But after a while I am having the same issue again.

 

I don't the reset and setup again. Still having the same issue. 

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Re:Have to reboot every time before I can login to viee live-Solution
2025-03-13 07:48:58 - last edited 2025-04-09 02:35:22

  @PeterCheng 

Hi, 
You can refer to the following instructions to troubleshoot if fail to control the camera.
What to do if I can't control my Tapo cameras on the Tapo app?
 

Please confirm the following information if the problem remains.
  1. The model number of your wireless router and your network diagram, such as ISP—wireless router ))) ((( Tapo camera.
  2. Do you have a problem when your phone is connected to the same Wi-Fi as the camera?
  3. How about the LED status on the camera before rebooting it?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection?
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Re:Have to reboot every time before I can login to viee live-Solution
2025-03-13 07:48:58 - last edited 2025-04-09 02:35:22

  @PeterCheng 

Hi, 
You can refer to the following instructions to troubleshoot if fail to control the camera.
What to do if I can't control my Tapo cameras on the Tapo app?
 

Please confirm the following information if the problem remains.
  1. The model number of your wireless router and your network diagram, such as ISP—wireless router ))) ((( Tapo camera.
  2. Do you have a problem when your phone is connected to the same Wi-Fi as the camera?
  3. How about the LED status on the camera before rebooting it?

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection?
Recommended Solution
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