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Problem with tapo C320ws

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Problem with tapo C320ws

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Problem with tapo C320ws
Problem with tapo C320ws
2025-04-24 18:25:39 - last edited 2025-05-09 07:29:48
Tags: #Tapo Care #Device Connectivity
Model: Tapo C320WS  
Hardware Version: V1
Firmware Version:

hello

i have 6 cameras tapo c320ws and cameras have diffrend problems. one of camera: blink red slowly, reset button not worked. Other cameras: blink slowly red, reset camera, but not hardware resset. 3rd camera : blink slowly green, resset camera, but not  reset to default. All cameras connected to router and get IP address, ping camera, but not add device to TAPO software. All cameras resset by this procedure: "Press and hold the Reset button for at least 10 seconds until the LED blinks red quickly to reset your camera to factory default settings", but not reset. where is the problem or all cameras in RECECLE BIN ;)

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Re:Problem with tapo C320ws-Solution
2025-04-25 09:17:04 - last edited 2025-05-09 07:29:48

  @stoyan_mihov 

Hi,
Do you have a problem factory resetting your Tapo C320WS? If so, please try the following steps.

 

1. Turn off the camera and wait for two minutes.


2. Remove the SD card from the camera and disconnect the camera from your router.


3. Turn on the camera with the original power adapter and wait for another two minutes.


4. Press and hold the reset button on the camera for 10 seconds to factory reset it. 
  1) If the camera does not respond to the reset operation, please refer to the following instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
  2) If the camera can be reset successfully and has a flashing red and green light, you can try to configure it via the Tapo app.
How to set up the Tapo camera
 

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Problem with tapo C320ws-Solution
2025-04-25 09:17:04 - last edited 2025-05-09 07:29:48

  @stoyan_mihov 

Hi,
Do you have a problem factory resetting your Tapo C320WS? If so, please try the following steps.

 

1. Turn off the camera and wait for two minutes.


2. Remove the SD card from the camera and disconnect the camera from your router.


3. Turn on the camera with the original power adapter and wait for another two minutes.


4. Press and hold the reset button on the camera for 10 seconds to factory reset it. 
  1) If the camera does not respond to the reset operation, please refer to the following instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
  2) If the camera can be reset successfully and has a flashing red and green light, you can try to configure it via the Tapo app.
How to set up the Tapo camera
 

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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