Tapo camera c200c keeps going offline
My tapo camera keeps going offline even when the wifi is close and after resets. Other different version of camera never went offline but only the c200c did. 2 of my c200c camera went offline for couple of days after turning on and off and reset.
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Hi,
You can refer to the following instructions to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going offline?
If the problem persists, please confirm the following information.
1. What's your Tapo C200C's firmware and hardware version?
2. List the detailed troubleshooting steps you did and the results.
3. The Led status on the camera when it's offline: Red/ Flashing Green/ Solid Green, etc.
4. The model number of your home router. Is the camera connected directly to the router's Wi-Fi, rather than an AP/RE in between?
5. How often does the issue happen?
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the following instructions to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going offline?
If the problem persists, please confirm the following information.
1. What's your Tapo C200C's firmware and hardware version?
2. List the detailed troubleshooting steps you did and the results.
3. The Led status on the camera when it's offline: Red/ Flashing Green/ Solid Green, etc.
4. The model number of your home router. Is the camera connected directly to the router's Wi-Fi, rather than an AP/RE in between?
5. How often does the issue happen?
Best Regards
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- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hung23 wrote
My tapo camera keeps going offline even when the wifi is close and after resets. Other different version of camera never went offline but only the c200c did. 2 of my c200c camera went offline for couple of days after turning on and off and reset.
Hung23 wrote
My tapo camera keeps going offline even when the wifi is close and after resets. Other different version of camera never went offline but only the c200c did. 2 of my c200c camera went offline for couple of days after turning on and off and reset.
- Copy Link
- Report Inappropriate Content
Hi,
You can follow the instructions in this post to troubleshoot if your camera keeps going offline.
If you have a problem setting up your camera, please refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
Best Regards
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