C260 Pan-Tilt range
C260 Pan-Tilt range
Hi, love the C260, but the tilt range seem to be very limited. Especially on the "up" direction. It's about 45° when it could easily support I think even 75°.
I am using it attached to the ceiling and inverted, which makes the "up" direction down, thus severly limiting looking "down".
Can you please allow the tilt to go beyond 45° please as I'd need as high of that number as possible (80°) in order to look down, under the camera when mounted upside-down from the ceiling.
Thank you for an otherwise amazing camera.
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Hi,
Thank you very much for your support of the Tapo C260 and your attempts. We take your feature request to have a wider tilt range on the Tapo C260 seriously and ensure it's recorded and forwarded to our product team. However, implementing a feature requires thorough analysis, evaluation, and consideration; we don't have specific details to share about whether and when this feature can be added to the camera.
If your Tapo C260 still has a return window, you can return it if you prefer a camera with a wider tilt range. You can refer to this link to find another Tapo camera that interests you.
Best Regards
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@Solla-topee , thank you. I have returned it and bought 2 x C110.
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Dear Tapo Support Team,
I am writing to provide feedback and a formal feature request regarding the vertical tilt range of the Tapo C260.
I have observed that during the camera's initial startup calibration, the gimbal rotates the lens fully until it is hidden within the housing.
This confirms that the hardware is physically capable of a very wide vertical field of view.
However, once the camera is operational, the Tapo App restricts the downward tilt to a much narrower angle.
This creates a significant issue:
• The Problem: When the camera is placed on a high shelf or surface, it is impossible to monitor the area directly below or near the camera’s base.
• The Request: Please consider a firmware update that allows users to utilize the full physical tilt range of the motor.
• Regarding Obstruction: I am aware that extreme angles may result in the camera's own plastic housing appearing in the edge of the frame.
However, even if the housing occupies ~25% of the view, the remaining 75% provides critical security coverage that is currently being blocked by software limits.
Providing users with a "Wide Tilt Mode" or simply unlocking the existing mechanical range would significantly improve the utility of this camera for shelf-mounted installations.
I look forward to hearing if this can be addressed in a future firmware release.
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