Blurry vision and almost unusable camera

Blurry vision and almost unusable camera

Blurry vision and almost unusable camera
Blurry vision and almost unusable camera
2025-12-19 17:14:14 - last edited 3 weeks ago
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.3.5

Hello everyone.
Even this winter, when the camera switches to night mode and it's very humid, I can only see a flicker that interferes with the view of the house and doors and, I fear, makes it difficult for the camera to detect an intrusion.

 

In this video you can see how it is practically impossible to recognize objects:

https://1drv.ms/v/c/24592a3d932d39cc/IQD81aMBnTkRTILpCjhFp7jkARq1CuRJCS_bj99jJYMnMSs?e=b0q35O

 

I should add that it's not raining, and that the camera is placed under a sheltered roof.
What you see is actually made up of microscopic drops of moisture.

If I open the door I don't see any disturbance.

 

And this is video with daylight:

https://1drv.ms/v/c/24592a3d932d39cc/IQCp9_JIzDXLRI-v54pvz067Acv1XVSTeWKnVKhZey_ut60?e=VIrBTK


Perhaps a firmware update could fix this?

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#1
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1 Accepted Solution
Re:Blurry vision and almost unusable camera-Solution
3 weeks ago - last edited 3 weeks ago

  @PaRi53 

Hi,
In your situation, the following instructions will help.
Why does the Tapo camera's live feed appear snowy or rainy at night?
Best Regards

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#3
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5 Reply
Re:Blurry vision and almost unusable camera-Solution
3 weeks ago - last edited 3 weeks ago

  @PaRi53 

Hi,
In your situation, the following instructions will help.
Why does the Tapo camera's live feed appear snowy or rainy at night?
Best Regards

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#3
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Re:Blurry vision and almost unusable camera
3 weeks ago

  @PaRi53 

 

Thanks for the reply, but unfortunately it doesn't help me because my camera doesn't have spotlights.
I'll try leaving the light on.

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#4
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Re:Blurry vision and almost unusable camera
a week ago

  @PaRi53 

Addendum


I purchased a C510W video camera with spotlights.
Unfortunately, the problem hasn't been solved.

 

This is a video with infrared night lighting:

https://1drv.ms/v/c/24592a3d932d39cc/IQC2hSug-jN_S75sC3dkT6p6AfRrlRhf28xA8U8cRq5_cck?e=uXV5vu
 

This is a video with night lighting using spotlights:

https://1drv.ms/v/c/24592a3d932d39cc/IQD08hsdC-uwSo_FBKoJ_FGoAfduV9D6sU17n0cy7x9JHuM?e=HETnd6

 

Any other suggestions?

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#5
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Re:Blurry vision and almost unusable camera
Tuesday

  @PaRi53 

Hi, 
From the provided videos, the phenomenon appears to be caused by high humidity at night, which causes water droplets in the air to scatter the IR LED and spotlight. In this situation, moving the camera to an area with lower humidity may help.
Best Regards

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#6
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Re:Blurry vision and almost unusable camera
Tuesday

  @PaRi53 

But the whole city is located in a mountainous and wooded area and the humidity is constant.

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#7
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