Camera not displayed on Fire TV / Fire Stick

SKNerissa

a week ago - last edited a week ago

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Registered: 2025-05-21

Camera not displayed on Fire TV / Fire Stick

a week ago - last edited a week ago

Tags: #Amazon Alexa #Device Connectivity #Live View #Installation

Model: Tapo C230 Tapo C210

Hardware Version: V2

Firmware Version: 1.5.1

I'm experiencing a problem with none of our cameras displaying on our Fire TV or TVs using Fire Sticks. When asked to show a camera view Alexa replies with "okay" then the following screen with "Waiting for Tapo" flashes momentarily but then goes right back to the Prime Video menu without showing the camera. Any suggestions on how to fix this? I have tried unlinking and linking Alexa through the Tapo app with no change. The camera views were working just yesterday. TV screen with message "Waiting for Tapo"

1 Reply

Solla-topee

Thursday

Posts: 18794

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Registered: 2020-05-19

Re:Camera not displayed on Fire TV / Fire Stick

Thursday

@SKNerissa

Hi,
For the reported phenomenon, please provide the following information for further analysis.

1. Please confirm if you can view and control the Tapo cameras remotely in the Tapo app on your phone when using mobile data. If not, please follow the instructions below to troubleshoot.
What should I do if I can't view the Tapo camera?

2. Can you stream the Tapo cameras in the Alexa app and other Alexa devices, such as the Echo Show?

3. Please record the date, time, and time zone of the failed attempt when working with Fire TV, then send them to us. After that, send me (@Solla-topee) the camera's MAC address via a private message (You can go to the Tapo app > camera's Device Settings > Device Info page to find its MAC address).

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation

Camera not displayed on Fire TV / Fire Stick

Camera not displayed on Fire TV / Fire Stick

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