What can I do if my iOS Tapo app keeps playing the same cloud video clip?

What can I do if my iOS Tapo app keeps playing the same cloud video clip?

What can I do if my iOS Tapo app keeps playing the same cloud video clip?
What can I do if my iOS Tapo app keeps playing the same cloud video clip?
21 hours ago

This Article applies to:

 

iOS Tapo app version 3.7.505  (Tapo app version can be found on Me > About page)

 

Phenomenon Description


On the Tapo app > Camera’s Live View > Playback & Download > Playback > Cloud page, no matter which video clip I click on, the Playback page plays a specific video.
For example:

 

Workaround


The problem can be solved by uninstalling the Tapo app on the iOS device and then reinstalling the Tapo app from the App Store.
 

 

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