@sam00436 Hi, In this situation, you can try contacting your retailer or our local team to check if your camera is under warranty. Best Regards

@Elsnake Hi, You can refer to the instructions below to troubleshoot the reported case. What can I do if the battery-powered cameras fail to pair with the Tapo H200? Best Regards

@Abhishek_123 Hi, Typically, you will see the message "No available hubs" when the hub and cameras are connected to different networks. You can save camera video recordings to the SD card inserted...

@Antswitha4

@newtapouser Hi, 1. The battery-powered cameras typically remain in a low-power sleep state and can only detect events when awake. The phenomenon you report may be caused by the camera's inability to...

@Poppo76 Hi, This is the first time we have received such feedback about the Tapo C500 V2, FW 1.1.2, and we do not have new firmware for it. To further analyze this case, please confirm the following...