Extender connection issue
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
All of a sudden one of my extenders does not connect. I bought a new one and it doesn't connect. Seems on one extender connects to router. One works fine but no others.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @ggh6628
May I know is your model Deco M3W, if so you could try to reset it and re- add in Deco APP. What should I pay attention to when resetting Deco M3W?
For any further concern with Deco system, please start a new thread here in Deco sector , you may include the model of the Deco units, the error, the LEDs so they could look into it further, thank you for your understanding!
- Copy Link
- Report Inappropriate Content
Thank you for trying to help. I have made no progress. One M3W extender connects to the router just fine and the second one used to as well. All of a sudden it won't connect. I purchased a new M3W figuring that the unit had failed, however, the new one doesn't connect as well. I have followed the reset directions but still the only led lit is the power indicator. What should I try next?
- Copy Link
- Report Inappropriate Content
Hi, thank you for the update.
May I know which step you could not pass during the set-up?---can I have a screenshot of it?
Could you please send me a private message about the MAC address of the newly purchased Deco M3W?
Thank you very much.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 369
Replies: 3
Voters 0
No one has voted for it yet.