Deco X90/X95 Power Reboot Issue
Hey guys,
I have a Deco system set up at our family lakehouse. Unfortunately due to the remote location, the property experiences intermittent power outtages. I have a Deco X95 unit set as the main, plugged directly into the modem, with a total of 3 additional X90 units throughout the house to complete the mesh system.
The issue I am experiencing is that when the power goes out, our modem will fully reboot and come back online, however the Deco X95 (our main unit)- will not come back online on it's own. The red light will show, and it will require a manual reboot (unplugging the deco unit and the modem for 10 seconds each- and then plugging them back in one at a time) in order to get the system back online.
I have contacted deco support about this issue and have received mixed responses. The first person I talked to basically said that this is a known issue, and recommended I try unplugging/plugging back in the ethernet cord etc. However, this does not solve the issue because it still requires essentially a manual reboot. The other representative that I talked to stated that this should not be happening, and that the deco system should come back online on its own.
I need to find a way to get the system to come back online on its own, without any manual rebooting. We rent out the lakehouse in the summer and cannot afford to have the system fail to come back online everytime a small power outtage occurs.
Prior to having the X95 unit as our main Deco, we had one of the X90 units setup as the main, and this issue was still occurring. So I do not think that it is a faulty router/hardware issue. I believe all the units are currently up to date with their firmware.
So does anyone have any advice or any settings I could try altering in the Deco app? I have not experienced this issue with any of our old routers in the past, all have come back online once the power rebooted after an outtage without any manual resetting. Is this a common or known issue with the Deco units? Or specifically the X90/X95 models? Any advice would be much appreciated.
In addition, I do have one of the other deco units hardwired to the Deco X95 (main unit) and have it running in access point mode, in order to create a separate work network. Could this be contributing to the issue?
Thank you