Forums/
Tapo Smart Cameras
2025-07-18 07:16:49
@CRuby Hi, Typically, you will receive the reported notifications when someone/something obstructs the camera's lens when the Camera Tampering detection type is enabled. Please confirm the following...
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Forums/
Tapo Smart Cameras
2025-07-18 06:48:37
@Bench2 Hi, If you have a Tapo camera that is powered by an AC power adapter, it usually supports the RTSP/Onvif (Profile S) protocols. For example, you can stream the camera's live feed and audio on...
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Forums/
Tapo Smart Cameras
2025-07-18 05:55:03
@ChristinaB Hi, If you can't power on the camera and it does not respond when pressing the reset button for 10 seconds to perform a factory reset, you can contact our local support to check if the...
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Forums/
Tapo Smart Cameras
2025-07-17 07:37:01
@Dannyd123 Hi, The camera's video recordings can't be restored if they have been deleted. Best Regards
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Forums/
Tapo Smart Cameras
2025-07-17 07:33:58
@No828773 Hi, You can try the following suggestions and check if the audio quality will be improved. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the...
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Forums/
Tapo Smart Cameras
2025-07-16 08:11:37
@DaftWullie Hi, Thank you for your feedback regarding the camera functionality. We would like to gather more detailed information for evaluation. 1. Could you please specify which detection types are...
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