Forums/
Deco
3 weeks ago
Newer PTZ IP camera not recognized by Deco
Deco 5300 & 4900 network does not recognize newer IP PTZ camera(s). Existing network contains (3) POE IP cameras: non-PTZ [x 2], PTZ [x1], all of which work fine. Plugging a fully configured Jennov 18
Forums/
Deco
2025-08-17 10:54:13
Cannot save turning IPv6
Recently setup DECO AX4300 Mesh system. For some reason I cannot turn on IPv6 in the app. Keep getting a "Failed to save the information. Please try again later." error. Have AT&T fiber which support
Forums/
Deco
2025-08-12 02:51:20
Parental Controls
Under Parental controls I have a bedtime set to shut off my son's internet but it rarely activates. I've checked the time zone and made sure I have the correct times. What's the point of having this f
Forums/
Deco
2025-08-09 19:17:05
OpenVPN issue
I am trying to set up a VPN Client on my deco router in the app. I am using cyberghost with OpenVPN for the config files and the process is just getting stuck on Connecting... with no DNS populating.
Forums/
Deco
2025-08-08 20:34:23
Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security [Pre-Release]
The topic was originally posted by David-TP in Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security This Article applies to Deco BE65/BE63/BE11000_V2.0/2.6 Deco BE65 Pro_V1.0/V
Forums/
Deco
2025-07-31 20:51:51
Deco loses connectivity dozens of times per day
Help - we lose connectivity, wired and wireless all throughout the day. If I disconnect the Deco from the network I'm able to work connected with no problem, so I know its something to do with the mes