Possibility to change WiFi channels

Possibility to change WiFi channels
Possibility to change WiFi channels
2019-03-06 14:09:21 - last edited 2020-07-16 07:06:31
Model: Deco P7
Hardware Version:
Firmware Version: 1.2.0 Build 20181210 Rel. 34913

There should be a way to change WiFi channel, or at least the system should change it by itself, choosing the least saturated one. For 2.4GHz it is clear that it will be almost impossible to select a free channel, but on the 5GHz I only see other 2 networks and we are all in the same channel! For at least one the reason may be that our neighboor is using a TP-Link product as well.

 

I think this is a very basic configuration in any WiFi device, which I would have never though was not going to be possible before buying it.

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#1
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1 Accepted Solution
Re:Possibility to change WiFi channels-Solution
2020-09-18 06:11:20 - last edited 2020-09-22 01:23:59

Hello all, sorry to respond late.

 

We have already noted all of your requests about choosing the wireless channels manually on the Deco system and they have been forwarded to the developers, they will publish new official firmware in the near future, not too long to wait, which will optimize the current channeling picking mechanism, it is suggested to wait for the new updates and confirm if that will help address any of your concerns.

 

I will try to explain why we don't give the Deco administrator the permission to manually choose a channel on the current Deco system, which may not precise but I will try my best:

 

Firstly, we need to clarify that the wireless channels on the current Deco firmware are not manually configurable as Deco automatically selects a 2.4GHz channel to use based on what it sees around it, selecting the channel that has the least interference. The 5GHz channel appears to be configured based on the region the device was manufactured for use in and they are apparently not auto-selected and are definitely not manually configurable.

 

Secondly, we need to reiterate what is the point of having a whole mesh Wi-Fi system in your network. The whole point of mesh networks is to give a seamless, unfettered, and performant experience for wireless networking, and thus a mesh network is "self-configuring" and "self-healing", the network automatically incorporates a new node into the existing structure without needing any adjustments manually by a network administrator and it automatically finds the fastest and most reliable paths to send data. If you change the wireless channel on the Deco nodes manually, it may give you the risk of losing the other Deco nodes and thus ruin your Deco system, you may need to start over again to reconfigure them.

 

What's more, it is not always easy to choose a clear wireless channel in your networks, you may need to test with all of them in order to find one that may be usable. Most importantly, crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is busy, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference. 

 

Last but not least, other mesh systems such as Google Wi-Fi mesh (update here that Netgear Orbi is not the same mesh as Deco, Orbi is more like a router + an RE, so if we misunderstood it previously, we are sorry for that), don't allow users to change the channel manually either, which means when developing a mesh system, our developers have already taken all factors into serious consideration and choose the current one, the current Deco mesh system may not be perfect or even good, but we don't think it's just that awful or nonusable as some of you thought. If we need or we must do this change to allow you to change the channel, it will require a lot of research in the market and it is not that easy just like you said "just open the option", I think most users like you guys should understand it.

 

Hopefully, that answers your question but let us know if you need more details.

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#73
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95 Replies
Re:Possibility to change WiFi channels
2019-03-07 10:00:51 - last edited 2020-09-21 09:58:56

Hello, good day.

 

This feedback has been forwarded to our R&D department.

 

Meanwhile, theoretically, the Deco will choose a wireless channel with best performance automatically.

 

Regarding to your case, with the same channel occupied by other wireless devices, what about the actual performance of the wireless? Like the stability and speed?

 

 

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#2
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Re:Re:Possibility to change WiFi channels
2019-09-02 20:41:17

what is the status of this enhancement? Is there an ETA? Please advise.

 

 Lenny

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Re:Re:Re:Possibility to change WiFi channels
2019-09-03 01:45:30

@LenDB2 

 

Hi, Lenny, sorry to tell you that there is no update yet, to be honest, it will take some before it came publicly. 

 

Please kindly wait for our new firmware for the Deco units.

 

Have a nice day.

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Re:Possibility to change WiFi channels
2020-01-13 23:35:19

 

Model: Deco E4R

Hardware Version:

Firmware Version: 1.1.0 Build 20190712 Rel. 43466

 

Still waiting on a firmware update to enable WiFi channel configuration. Do you have an ETA?

 

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Re:Possibility to change WiFi channels
2020-01-14 07:34:50

@JC_XXX 

 

Hello, this request has been forwarded to our product department, while the estimated supporting time is still unsure. 

 

We will keep collecting the same feedback and push them forward. 

 

Good day. 

 

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Re:Possibility to change WiFi channels
2020-02-23 21:57:30

I have a Deco M4 x 3 mesh system and the possibility to configure which channel to use is badly needed since it seems that the Deco M4 doesn't pick the best channel, at least not for 5 GHz band. For 2.4 GHz it seems to work ok. There it picks an empty channel but for the 5 GHz band it always uses channel 36 which in my case is also used by a neighbour, probably having a similar mesh system as well. The result is that when looking at sreaming videos they freeze for a short while every now and then which is very irritating.

 

So please prioritize the possibility to manually select channels or at least make the automatic selection for the 5 GHz band work as it was supposed to.

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Re:Possibility to change WiFi channels
2020-02-26 13:04:21

@Kevin_Z 

Kevin_Z wrote

@JC_XXX 

 

Hello, this request has been forwarded to our product department, while the estimated supporting time is still unsure. 

 

We will keep collecting the same feedback and push them forward. 

 

Good day. 

 

I have the same problem with M5 - latest firmware - on 5GHz, choosing a 90% congested channel.

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Re:Possibility to change WiFi channels
2020-02-29 17:50:50

@jcsogo 

Seems My Deco M4 is also always on Channel-10 on 2.4Ghz and on channel 36 on 5Ghz.

I'm facing very bad stability issues on my smart TV (LG) my Bose Soundtouch 300 speaker and on some mobile devices.

This is a pretty basic feature available on older models of TP-Link Wifi Routers - extremely painfuul this device does not support such basic stuff.

Frankly I'm starting to be sorry I got this solution instead of the old good WiFi router.

Moving into a new appartment in a couple of months and will connect the 2nd device (I have a 2-devices Mesh set) - will see how it works there.

 

Please do enable this feature ASAP.

Thanks ahead!

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Re:Possibility to change WiFi channels
2020-03-13 07:11:35
I have the same problem with my M5. We need to be able to select a specific channel please, asap!
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Re:Possibility to change WiFi channels
2020-03-13 21:49:58

I'd really like to know what the real issue behind this flaw is. The first item in this thread was posted over a year ago and still no solution in sight! Only vague comments on that work is going on etc.

 

I can't see it should be that much of a problem to fix from a software point of view, something that has made me start to wonder if it's a hardware issue instead. Maybe the possibility to work on different channels was never included in the hardware design???  Then I guess we can forget about any future fix to this issue altogether.

 

So please come up with an explanation why this problem seems so impossible to fix!

 

 

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