Falhas com o router BE550/BE9300
Olá comunidade.
Comprei recentemente um TP-Link BE550 para aumentar a privacidade e poder colocar uma VPN. Além disso esperava também uma melhoria de alcance do Wi-Fi. O meu ISP é a MEO, tenho o fibergateway, desliguei-lhe o Wi-Fi e liguei em modo bridged. O router TP-Link configurei como Router principal com Dynamic IP. No entanto o Wi-Fi tem tido várias quebras, aparecem-me erros no Wi-Fi do telemóvel como "Falha ao configurar IP" ou "Ligado/Iniciar sessão". Além disso tenho ligado em mesh dois repetidores e um Router TP-Link mais simples. Configurei o mullvad vpn no router (BE550) e quando estou ligado ao meu router secundário funciona perfeitamente, no entanto quando estou ligado ao Wi-Fi do principal não funciona. Faço um speedtest, aparece-me o ping, mas depois fico com 0mbs de download.
Alguém tem ideia do que possa causar todos estes problemas? Algum erro de configuração? Firmware com bugs?...
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According to the translation of Google Translate, I think that your question is the unstable issue on your easymesh network. If there is any discrepancy, please describe it in English.
You mentioned that you have two extenders and another router, what are the models of them? How to find the model number of your TP-Link device
May I know if your network topology diagram is as follows:
ISP modem—Archer BE550—satellite router)))((( client devices
(Note: — stands for wired connection,)))((( stands for wireless connection )
For the VPN issue, do you mean that the VPN does not work at all when you are connected to the main router? Is there any error message? Could you check if the client is connected to the main router's network?
For speedtest, please try a few other speedtest servers, other servers might reach better speeds.
We have released a pre-release firmware for Archer BE550,please install it and update to the firmware for a try. Archer BE550 Pre-release Firmware Enhances the Overall System Stability
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Hi @Celitron18000,
In addition to the wired connection stability, is the wireless connection stable? Looking forward to your updates and feedback here.
There are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.
For WAN connection unstable (Router Internet LED turns red/orange occasionally):
1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8. How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
For wireless client devices unstable:
1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference.
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According to the translation of Google Translate, I think that your question is the unstable issue on your easymesh network. If there is any discrepancy, please describe it in English.
You mentioned that you have two extenders and another router, what are the models of them? How to find the model number of your TP-Link device
May I know if your network topology diagram is as follows:
ISP modem—Archer BE550—satellite router)))((( client devices
(Note: — stands for wired connection,)))((( stands for wireless connection )
For the VPN issue, do you mean that the VPN does not work at all when you are connected to the main router? Is there any error message? Could you check if the client is connected to the main router's network?
For speedtest, please try a few other speedtest servers, other servers might reach better speeds.
We have released a pre-release firmware for Archer BE550,please install it and update to the firmware for a try. Archer BE550 Pre-release Firmware Enhances the Overall System Stability
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@Joseph-TP Hello,
First of all thank you so much for your answer. I´ll try to clarify my question but please be aware that my englsh is not the best.
You kinda understand my problem, but to be honest easymesh it´s not may main question.
Yes, that´s my network topology diagram and here´s the diagram completed with the other models:
ISP modem—Archer BE550—satellite router[Archer AX10])))((( wi-fi extenders [2xRE190]
About the VPN what happens is the next, i configure Mullvad VPN on BE550 (it´s the only one where it´s possible once that´s the main router). I put my phone as a VPN client and I´m connected to Archer AX10 Wi-FI. In that case Wi-Fi works correctly (of coure with a bit more ping and less speed, normal to a VPN connection). Then I go to the room where´s my BE550 and my phone connect to BE550 Wi-Fi (i check it on tether app), in that case I can´t use internet.
Now, forggeting the VPN part, i have some problems with Wi-Fi stability too, i´ve got errors on smartphone Wi-FI like “Failed to configure IP” or “Connected/Start session”(this is only when I´m connected to BE550 wi-fi).
I´ll try the firmware update, once again thank you very much for your help and sorry for my english.
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Please update firmware to Pre-release Firmware of Archer BE550 that I have sent. If you have any further questions, feel free to reply here.
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@Joseph-TP Hi,
I already did the update, apparently is a bit better, but not perfect. Even with cable connection to my pc I'm having instability in zoom calls for example. I'll wait for more updates, thanks for the help
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Hi @Celitron18000,
In addition to the wired connection stability, is the wireless connection stable? Looking forward to your updates and feedback here.
There are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.
For WAN connection unstable (Router Internet LED turns red/orange occasionally):
1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8. How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
For wireless client devices unstable:
1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference.
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