What can I do if the Tapo C325WB continues to record detection video clips?

What can I do if the Tapo C325WB continues to record detection video clips?

What can I do if the Tapo C325WB continues to record detection video clips?
What can I do if the Tapo C325WB continues to record detection video clips?
2025-07-03 11:12:03 - last edited a week ago
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: 1.3.4 Build 250427 Rel.72292n

This Article Applies To:

 

Tapo C325WB V1, Firmware 1.3.4 Build 250427 Rel.72292n


Phenomenon Description:


After upgrading the Tapo C325WB V1 to firmware version 1.3.4 Build 250427 Rel.72292n, you may experience the following phenomenon.

 

  • The Tapo C325WB, which is set to record detection video clips, continues to record 3-minute video clips on the SD card even when no events are detected (as shown in the picture below).

 

  • When the camera works in Night mode and the Smart mode is selected on the camera's Device Settings > Video & Display > Night Mode Settings page, the spotlight remains on and can't be turned off.

   

 

Workaround:

 

Update on Nov 3, 2025.


The report phenomenon has been solved on the official firmware 1.3.8 Build 250811 Rel.67225n. It's recommended to update the Tapo C325WB V1's firmware to the latest version if you encounter the same phenomenon.

How to update the firmware of the Tapo devices on the Tapo App

 

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Re:What can I do if the Tapo C325WB continues to record detection video clips?
2025-07-21 17:59:57

  @Solla-topee 

hi,

Is there a new official firmware that solves the problem
with the recordings every 3 minutes? 
It is very annoying because you get a push message on your phone every 3 minutes at night.

greetings, marcel


 
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Re:What can I do if the Tapo C325WB continues to record detection video clips?
2025-07-22 13:11:17

  @Marcellom05 

Hi,

This problem will be resolved in the new official firmware; however, we do not have information about when it will be released. If you would like to resolve it soon, please refer to the workaround mentioned in this thread.

Best Regards

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