TAPO camera pans/patrols regularly throughout the day

TAPO camera pans/patrols regularly throughout the day

TAPO camera pans/patrols regularly throughout the day
TAPO camera pans/patrols regularly throughout the day
2024-07-12 15:26:23 - last edited 2024-07-18 12:05:44
Tags: #Pan/Tilt
Model: Tapo C211  
Hardware Version: V2
Firmware Version: 1.3.11 build 240427

I got this camera this week and have had it running for 2-3 days. 

Just today, the camera has started to patrol the room regularly throughout the day (i.e. it does a full horizontal pan and then a full vertical pan). Sometimes there's a relatively lengthy gap between patrols and sometimes it happens several times within a few minutes. I can't see any settings about this and I can't tell why it appears to have randomly started doing this 3 days in - it started doing it in the morning when I hadn't changed any settings compared to yesterday. 

I have just motion detection on and not people or baby and no motion tracking.

I tried rebooting the camera but it didnt stop it happening.

The patrol also sometimes messes up the feed to the tapo app and I have to tap to refresh after it has completed. 

 

 

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#1
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1 Accepted Solution
Re:TAPO camera pans/patrols regularly throughout the day-Solution
2024-07-15 06:25:41 - last edited 2024-07-18 12:05:44

  @npuerto 

Hi,
You can refer to the instructions below to troubleshoot and check if it helps.
What Can I Do if My Pan & Tilt Camera Rotates Automatically?
 

If the problem remains, please confirm:
1. The LED status on the camera when it auto pans/tilts.
2. The troubleshooting you have tried and the test results.

 

Best Regards

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#3
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Re:TAPO camera pans/patrols regularly throughout the day
2024-07-12 15:29:04

  @npuerto 

note that it returns to the start position when finished patrolling

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#2
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Re:TAPO camera pans/patrols regularly throughout the day-Solution
2024-07-15 06:25:41 - last edited 2024-07-18 12:05:44

  @npuerto 

Hi,
You can refer to the instructions below to troubleshoot and check if it helps.
What Can I Do if My Pan & Tilt Camera Rotates Automatically?
 

If the problem remains, please confirm:
1. The LED status on the camera when it auto pans/tilts.
2. The troubleshooting you have tried and the test results.

 

Best Regards

Recommended Solution
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  0  
#3
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