Unable to capture moments in dark the night vision mode is not working properly

Nivas11

2024-07-27 08:54:38

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Registered: 2024-07-27

Unable to capture moments in dark the night vision mode is not working properly

2024-07-27 08:54:38

Tags: #Night Mode

Model: Tapo C320WS

Hardware Version: V2

Firmware Version: 1.1.15

The Video at night does not record moment, because the night vision mode is very dark and the camera is unable to detect even in the recordings only the flash light of the camera is visible and no faces or objects are visible. During the day the camera is working perfectly no issues found.

1 Reply

Solla-topee

2024-07-29 10:21:16

Posts: 13108

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Registered: 2020-05-19

Re:Unable to capture moments in dark the night vision mode is not working properly

2024-07-29 10:21:16

@Nivas11

Hi,
1. On the camera's Live View page, have you selected Auto mode or Night mode when night comes?
2. Please send me a picture of the camera's live view page when the night comes.
Best Regards

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Unable to capture moments in dark the night vision mode is not working properly

Unable to capture moments in dark the night vision mode is not working properly

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