Tapo indoor camera c210 super low audio recorded

Tapo indoor camera c210 super low audio recorded

Tapo indoor camera c210 super low audio recorded
Tapo indoor camera c210 super low audio recorded
2024-10-05 19:06:18 - last edited 2024-11-14 10:21:41

Baby crying is detected but no sounds since the past 3 days. Is there a glitch? Reset the camera to no success. Human voice can be heard in the recording but super low sound

  0      
  0      
#1
Options
1 Accepted Solution
Re:Tapo indoor camera c210 super low audio recorded-Solution
2024-10-08 12:01:09 - last edited 2024-11-14 10:21:41

  @MyTapoCamera 

Hi, 
In your situation, you may try the following troubleshooting steps:
    1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
    2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
    3. On the camera's Device Settings > Storage & Recording page, make sure the Record Sound option is enabled.
    4. Can you hear the sound when someone talks in front of the camera when watching the camera's live feed on the Tapo app?
    5. You can send us a video showing the problem for analysis.
Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Tapo indoor camera c210 super low audio recorded-Solution
2024-10-08 12:01:09 - last edited 2024-11-14 10:21:41

  @MyTapoCamera 

Hi, 
In your situation, you may try the following troubleshooting steps:
    1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
    2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
    3. On the camera's Device Settings > Storage & Recording page, make sure the Record Sound option is enabled.
    4. Can you hear the sound when someone talks in front of the camera when watching the camera's live feed on the Tapo app?
    5. You can send us a video showing the problem for analysis.
Best Regards

Recommended Solution
  0  
  0  
#2
Options