I'm feeling lied to about new cameras

WhatIsGoingNo

2025-01-22 19:19:34 - last edited 2025-02-18 10:55:35

Posts: 1

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2025-01-22

I'm feeling lied to about new cameras

2025-01-22 19:19:34 - last edited 2025-02-18 10:55:35

Tags: #Night Mode #Feature Request #Device Sharing #SmartThings

Model: General Product

Hardware Version:

Firmware Version: Unfortunately not available yet

On CES 2024 Tapo announced new night color vision camras C325WB, C525WB and C428. Said C325WB is all ready available to buy and C525WB and C428 will be available in 2024. It's 2025 I waited whole year and I'm disappointed 😞.

1 Accepted Solution

Solla-topee

2025-01-23 11:51:28 - last edited 2025-02-18 10:55:35

Posts: 15123

Helpful: 2639

Solutions: 2696

Stories: 8

Registered: 2020-05-19

Re:I'm feeling lied to about new cameras-Solution

2025-01-23 11:51:28 - last edited 2025-02-18 10:55:35

@WhatIsGoingNo

Hi,
Thank you for reaching out and sharing your feedback. We truly appreciate your patience and understand your disappointment regarding the delayed release of our new night color vision camera.
The development of a new product can sometimes take longer than anticipated due to various factors, currently, we do not have information about when and whether these two models(C525WB and C428) will launch. If you are interested in our ColorPro Night Vision camera, you can try the Tapo C325WB.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution