Bedtime after Midnight

Bedtime after Midnight

Bedtime after Midnight
Bedtime after Midnight
a week ago
Tags: #Parental Control #Bedtime
Model: Deco S4  
Hardware Version:
Firmware Version: 1.6.2

I can no longer set the bedtime after midnight and I don't have an off time options.  Suggestions for what to do because if not I guess I will get a new system.

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#1
3 Reply
Re:Bedtime after Midnight
a week ago

  @KleinK 

 

First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email.

I recommend sending an email to forumsupport.usa@tp-link.com with the following information:

Subject: [Forum Escalation][ID 862942Bedtime after Midnight

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/us/home/forum/topic/862942?moduleId=2424

Model&Version: [User Provided]

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

In the template above please fill in the areas that say [User Provided].  This will open a case with our engineering team, and they will work with you via email. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
Re:Bedtime after Midnight
20 hours ago

  @KleinK Did you find a solution? This update wont allow me to go past midnight either. I don't understand why they took that away. Fridays and Saturdays I allowed bedtime to go to 2am, Saturday until 10:30 and Monday through Thursday 10am. Now it shuts off at midnight and I have to go manually allow for the additional 2 hours which is inconvenient. I also struggle when I update the schedule, it doesn't work sometimes and the internet keeps going. But would love to hear if you had an update yet.

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#3
Re:Bedtime after Midnight
11 hours ago

  @VED1 

 

Can you please open up a ticket using the directions in this post 

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4