XE75 5ghz and 6ghz unable to be found/connected
I got the XE75 deco a couple of days ago. When installed I noticed within the app I was connected via 2.4ghz even right up against the router. Once I went around connecting everything else I got the same result. I forced the connection within the app to do 5ghz only, but that resulted in the network showing up, then a few seconds later no networks available. I also went to test my 6e capable computer for the 6ghz connection. No network available other than the deco's 2.4ghz connection (yes I enabled the 6ghz band in the app for other devices).
Troubleshooting steps:
Turned off and back on
Firmware update
Forcing 5ghz only
Static ip configured
Disabled beamforming
Disabled ALG
Changed security to wpa/wpa2
Set 5ghz width to 80mhz instead of 160
Amazon return on first XE75 thinking it was faulty hardware
There must be something I can do, any advice, thanks!