New Release Deco APP Release Note
Thank you and I dare say you might be the first user to install the latest 3.1.7 on the IOS. Well done!
When I checked on the iPhone, it still displayed the connection clients:
But I do see there is random feedback that the numbers are blank. Will it display the correct numbers after refreshing or leaving the APP running for a while, maybe 30-60 seconds?
I see there are 3 online clients below and if you check the device's settings on them, will you see the current connected Deco, for example:
And if it displayed "0" all the time, can you help me submit the APP log as well:How to submit Deco APP log
Best regards.
To be clear, you must enable the Block (pause) function on that Profile first, then click through the Profile, and select Edit. Then the Devices show as "None" rather than the number of devices in that Profile. I verified it on all of my Profiles. I will upload an APP log as requested.
The language corrected for the Profile Block (pause) only appears to have been partially fixed (iOS APP v3.1.7, Deco M9+ FW 1.5.6):
When initiating a Profile Block (pause), the pop up screen to verify the action shows language which describes the function correctly. "Devises belonging to the XprofileX will be unable to access the internet until you manually allow." Like this:
However, the confirmation message which pops up AFTER the Block (pause) is enabled still shows incorrect language, implying that the Block is only until tomorrow. "All XprofileX's devices are disconnected from internet and will be restored to internet tomorrow." Like this:
@Steveo369 Ah, Thanks a lot for the confirmation
. Now I can see the same issue on my side. Thank you again.
Please let me check with the engineer again and I think it needs further optimization.
Best regards.
arktiknova Thank you very much and we have got the system log
.
@David-TP I've updated to the latest iOS version of the app (3.1.7) and am running the new production firmware for the V1 X50 (1.1.0).
The user guide for 3.0 says that you should be able to test the speed from your router from the home page of the app - however this option is not appearing in my app - can you advise?
Hi, "Test Internet Speed" requires support on Deco software. It is not about the Deco APP. The current firmware of Deco X50 does not support this feature yet.
For more details, you could have a look at this link:
Hawklord, thanks for the feedback.
If you manually restart the Deco once, after Deco got fully restarted, will it display the connected devices correctly?
By the way, How many online devices do you have?
Could you please help me get the APP log as well:How to submit Deco APP log
Best regards.
Hi, nice to see you again. I think the engineers might want to confirm some details with you in case they missed some details.
The New APP 3.0 does change a lot compared with 2.0 so there might be all kinds of inflexibility and adjuments at the very start. With all the user feedback, I am sure the APP will get more optimized and user-friendly.
Thank you very much.
Best regards.
