TP-Link ID(also called TP-Link account or TP-Link cloud account) provides a unified authentication service to allow you to use a single email address to login TP-Link Community, Omada Cloud, Training system and manage TP-Link products with TP-Link Apps such as Aginet, Omada, VIGI, Deco, Tether, Kasa and Tapo. With a TP-Link ID, remembering endless usernames and passwords is a thing of the past. 

 

Below are some frequently asked questions about TP-Link ID, which will help you learn more about this service.

 

Q1. How to create a TP-Link ID?

 

A. You can refer to the two methods in the following instructions to create a TP-Link ID with your email address.
What is TP-Link ID and how to create a TP-Link ID?

Q2. What to do if I forget the password of my TP-Link ID?

 

A. Here we take the Tapo app as an example, please refer to the following instructions to change the TP-Link ID's password.
What can I do if I forget my password of the cloud account
 

Q3. What can I do when failing to sign up for a TP-Link ID?

 

A. If you're unable to sign up or active the TP-Link ID, you may refer to the following troubleshooting:

    1) Ensure you have internet access when you sign up for the TP-Link ID.

    2) Confirm you have entered a valid e-mail address and password. Please do not use special characters such as &, ~, %, space, etc., for a try.

    3) If you can't receive the activation e-mail when signing up for the TP-Link ID, please refer to the link to troubleshoot.

 

Q4. What can I do to protect my TP-Link ID?

 

A. The TP-Link ID is very important since the person who knows it may be able to access your devices. Below are some best practices to protect your TP-Link ID.
    1) Use complex passwords (a mixture of upper and lower letters, numbers, etc.) when signing up.
    2) Use a unique password different from other website accounts to avoid being involved in their accidental data breaches.
    3) Change your passwords regularly.
    4) Use 2 Factor Authentication (2FA) on our apps. Here we take the Tapo app as an example: Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App.  With Two-Step verification enabled, a new device that signs into the app with your TP-Link ID will be asked to enter a time-sensitive verification code to protect your account and prevent unauthorized access.

Q5. If I log in to different TP-Link apps using the same TP-Link ID (email address), can I set different passwords for each app?

 

A: Nope. Each TP-Link ID has a password only. This means that regardless of which TP-Link app you use, the same password will apply across all apps that log in with that TP-Link ID. If you change your TP-Link ID's password, it will update for all apps simultaneously.

Q6. If I have different Tapo devices located in various places and connected to different Wi-Fi networks, can I manage them all using the same Tapo app?

 

A: Yes. Each Tapo device can only be bound to one TP-Link ID. Once the Tapo devices are successfully configured and bound to your TP-Link ID, you can log in to the Tapo app with that TP-Link ID to manage all your devices, regardless of their location. This allows for convenient control and monitoring from a single app.

 

 

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