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Archer AX11000 Firmware failed to update!

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Archer AX11000 Firmware failed to update!

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Archer AX11000 Firmware failed to update!
Archer AX11000 Firmware failed to update!
2022-10-18 20:24:50 - last edited 2022-10-19 13:04:06
Tags: #Firmware Update
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20220221 rel.5007(5553)

Every time I log into the Tether app to my router it notifies me of a firmware update. On the mobile phone when I click on the update and it lets me know it's going to reboot the system. It then takes me to the screen that says 0% and then it simply states firmware failed to update OK. So I log onto my laptop go to the upgrade and it continuously says unable to connect to the cloud server. Please try again later well I've been doing this for over a month and it still says the exact same thing.  Online it shows version 1.0 the sticker on the actual router is version 1.6. The firmware version that I have right now is. 1.3.0 Build 20220221 rel.5007(5553) It is trying to update to 1.3.1 build 20220721 rel.61848

 

I have full control of the router I can log in and out of it on the cloud. My TP Link ID even shows my email address I've gone into the DNS and changed it to 8.8.8.8. and 1.1.1.1 nothing it still says the same exact thing. I also did the time thing and it still does not work? What on earth do I do to update my firmware?

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#1
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1 Accepted Solution
Re:Archer AX11000 Firmware failed to update!-Solution
2022-10-19 13:03:13 - last edited 2022-10-19 13:04:06

  @Liverpool20 

support finally got back to me and stated that everything is completely fine. That they are aware of the issue and that I need to leave the current firmware on my router that senior engineers are trying to fix the issue. I have no problems connecting to the cloud, the entire system works perfectly fine. It's just something on their end that they need to fix so I was told to just wait until they resolve the issue. 

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#4
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Re:Archer AX11000 Firmware failed to update!
2022-10-19 00:31:42

  @GeneralSparky,

If you cannot connect to the cloud service you can update your firmware manually via the Web Interface.

 

The instructions on how to do so can be found here: How to Upgrade the Firmware on the TP-Link Wi-Fi Routers

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#2
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Re:Archer AX11000 Firmware failed to update!
2022-10-19 01:17:44

@GeneralSparky 

 

I believe you are reporting the same issue as this thread.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#3
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Re:Archer AX11000 Firmware failed to update!-Solution
2022-10-19 13:03:13 - last edited 2022-10-19 13:04:06

  @Liverpool20 

support finally got back to me and stated that everything is completely fine. That they are aware of the issue and that I need to leave the current firmware on my router that senior engineers are trying to fix the issue. I have no problems connecting to the cloud, the entire system works perfectly fine. It's just something on their end that they need to fix so I was told to just wait until they resolve the issue. 

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#4
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Re:Archer AX11000 Firmware failed to update!
2022-11-22 08:51:40

Hello @GeneralSparky 

 

I'm replying to inform you that we have provided an early release version of firmware for Archer AX11000 in this thread, please check and install the firmware if you are also requiring the VPN Client feature:

Early Release firmware for Archer AX11000

 

Please tag me if you have any further inquiries.

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#5
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Re:Archer AX11000 Firmware failed to update!
2022-12-02 15:52:47 - last edited 2022-12-02 15:56:02

  @Kevin_Z  Why would you suggest people download a firmware that is confirmed toi be bugged on AX1100 and officially pulled from the official download page? To the people he is suggestion download this firmware: random reboots of router and other bugs have been reported while using this firmware.

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#6
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Re:Archer AX11000 Firmware failed to update!
2022-12-05 11:05:43

@tc0566 

 

The new early release version we provided is a stable version as you can see some of the community users have already installed and confirmed to be working fine (link is here). Where did you find it is bugged?

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#7
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Re:Archer AX11000 Firmware failed to update!
2022-12-06 02:02:36

  @Kevin_Z  Yeah I can see that it is the stable release from May that you just now linked.. The early release beta is far from stable.

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#8
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