This Article Applies To:

Tapo C610 1.0, 1.2.1 Build 250926 Rel.42084n

Phenomenon Description:

The Tapo C610 keeps going offline when controlled remotely, it remains connected to the router’s Wi-Fi, and rebooting it restores it to online status temporarily.

Workaround:

Update on Dec 15, 2025.

The latest firmware (1.2.2 Build 251203 Rel.59153n) of the Tapo C610 has been officially released. Updating to this firmware will resolve the reported offline phenomenon.
How to update the firmware of the Tapo devices on the Tapo App

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This issue will be addressed in the next official firmware of the Tapo C610. 

Before the official release, community users can have early access to the new firmware. If you would like to try it out, please send a private message to @Solla-topee with the following information.
  1. A brief description of the phenomenon you experience.
  2. The MAC address of the Tapo C610.

Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App 
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

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